Support and Maintenance

We provide ongoing technical assistance, troubleshooting, and updates to keep a website or web-based application running smoothly. This can include fixing bugs, implementing security patches, making updates to content or functionality, and providing customer support to end-users. We offer support and maintenance services to our clients by following these steps:
  • Set up a support system: Set up a support system, such as a ticketing system or a phone line, to handle customer inquiries and requests for assistance.
  • Create a schedule for updates: Establish a schedule for performing regular updates and maintenance on the website or application to ensure it remains stable and secure.
  • Monitor and troubleshoot: Continuously monitor the website or application for issues and troubleshoot any problems that arise.
  • Communicate with the client: Keep the client informed of any issues, updates, or changes made to the website or application, and seek their approval before making any major changes.
  • Document changes: Keep a record of all changes made to the website or application to ensure that they can be easily reproduced if needed.
  • Continuously improve: Continuously improve the service by regularly seeking feedback from clients and by staying up-to-date with the latest technologies and best practices in web development.

6 +

Years Experience

405 +

Happy Clients

217 +

New Customers