Social Media Management
We manage your organization’s online presence through social media platforms such as Facebook, and Instagram. Our goal is to create and maintain a positive online reputation and increase your brand awareness, and engagement with customers and followers.
To set up Social Media campaigns, we follow these steps:
To set up Social Media campaigns, we follow these steps:
- Creating and scheduling social media posts: This could include blog posts, industry news, company updates, and promotional content.
- Monitoring and responding to customer inquiries and reviews: This involves monitoring social media platforms for mentions of the company or brand and responding to customer questions, comments, and reviews in a timely and professional manner.
- Analysing and reporting on social media performance: We use tools like Google Analytics and native platform analytics to track the success of your social media efforts and identify areas for improvement.
- Collaborate with other teams: Social media management often involves working with teams such as marketing, customer service, and product development to ensure that all company efforts are coordinated and aligned.